Yes, you can receive a Whimsy Official package from anywhere in the world!
For fulfillment, please allow our team 1-2 business days to pack your order. Shipping time depends on your location and shipping service selected at checkout.
We currently ship with UPS, USPS, and DHL.
We offer complimentary U.S. ground shipping on all orders over $95 USD. We're currently unable to provide complimentary shipping on orders delivering outside of the United States.
For the highest standards of safety, hygiene, and quality, we do not accept returns or exchanges on our products.
In the event that your order arrives incorrect, missing items, or is damaged in transit, please contact the Whimsy Official customer service team at firstname.lastname@example.org.
Yes, Ceremonial Grade Matcha is organically grown and harvested in Kyoto, Japan using all-natural growing remedies. In lieu of harmful chemical pesticides, the tea leaves are sprayed with a simplified Bordeaux solution (water and calcium hydroxide) which helps to deter bugs and insects from eating the plants.
Yes. Our Ceremonial Grade Matcha has been third-party tested, and it is free from any trace toxins including mold, pesticides, and metals. Our matcha farm in Kyoto, Japan uses innovative holistic techniques in order to grow, harvest, and manufacture the tea leaves without exposing them to any harmful ingredients or materials.
Yes, Halcyon Botanic Serum is safe for use during conception, pregnancy, and breastfeeding. All 8 botanical ingredients found in the formulation are allergen-free, meaning they also do not pose an allergy risk for newborns, babies, or small children.
Glow Getter Collagen Blend is a vegan collagen-boosting formula that is made up of 100% organic adaptogens and superfoods. All ingredients work together to promote collagen synthesis in the skin without the need for animal collagen.
Ingredients & Sustainability
Our products are 100% in compliance with clean standards, making them safe for all to use.
We believe that all herbs and plants best thrive in their original origins. In effort to maintain top-tier quality for all Whimsy Official products, we partner with farms and suppliers who provide natively grown and harvested ingredients.
We are always looking for ways to improve our sustainability efforts, but at this time, our contributions to the planet are mainly found in our packaging choices. Our product boxes are made up of 80% recycled paper while our product vessels are made up of recyclable glass, aluminum, and plastic. For all Whimsy Official products, we encourage creatively repurposing or kindly recycling.